Frequently Asked Questions
Everything you need to know about our sustainable style.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally take 10-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
Are your products sustainably made?
Yes, our 'Nothing New' philosophy focuses on using 100% recycled materials, including post-consumer plastic and organic cotton, to minimize our environmental footprint.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I clean my items?
To preserve the life of your recycled fabrics, we recommend machine washing on a cold, gentle cycle and air drying whenever possible.