Returns & Exchanges

At Nothing New, we are committed to sustainability and your satisfaction, offering a 30-day window for returns and exchanges on all unworn footwear in its original packaging. We strive to make the process as seamless as possible to ensure you find your perfect fit without any extra waste.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.

• 3.
  Pack and Ship

  Securely place the items in their original eco-friendly box and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our team inspects the returned goods, we will issue a refund to your original payment method or ship out your new exchange within 5-7 business days.